
Tenant Housing Disrepair Help and Compensation – Your Rights, Repairs & *No Win No Fee* Support
Tenant Housing Disrepair Help and Compensation – Know Your Rights and Take Action Safe, well-maintained
0800 368 9181
Live in a Council or Housing Association Property That’s in Disrepair? If you’re experiencing damp, mould, leaks, or other serious housing disrepair issues, you could be entitled to compensation and repairs.
For a FREE no obligation assessment and check if you have a valid claim – You may be entitled to compensation and repairs fixed.
Housing disrepair refers to any situation where your rented home falls below the legal standards of maintenance and repair. This can include:
Damp and mould growth in living areas or bedrooms
Leaks from roofs, gutters, or plumbing
Structural issues such as cracked walls or subsidence
Broken heating systems or unsafe electrics
Faulty windows, doors, or security features
If your landlord has been informed of these issues and hasn’t repaired them within a reasonable timeframe, you have the right to make a claim.
Damp and mould are often the result of excess moisture in your home. In council and housing association properties, this moisture can be caused by leaking pipes, rising damp in basements or ground floors, or rainwater entering through damaged roofs, broken guttering, or faulty window frames.
Living with damp and mould in a rented property is more than just an inconvenience — it’s a serious health risk.
If you are dealing with damp in your council home, your landlord has a legal duty to repair the problem. You can read more about landlord repair obligations in the UK Housing Disrepair Pre-Action Protocol.
It is important to know that if you’ve Inhaling mould fragments or spores this can inflame the airways, causing nasal congestion, wheezing, chest tightness, coughing and throat irritation.
Prolonged exposure to high levels of indoor dampness can reduce lung function and cause chronic health problems such as asthma.
In some cases, mould in your home can make you sick. Whether or not you’re allergic to moulds, mould exposure can irritate your eyes, skin, nose, throat, and lungs.
If there is a leak on your property you’ll need to fix it as quickly as possible. If left unattended, leaking water can also cause flooding and ground movement.
A water leak can cause a number of housing issues from rotten woodwork, penetrating damp, rising damp, mould, ceiling damage and many more.
You will need to quickly establish where the leak is coming from which could be a leaking roof, gutters, drains, damaged or broken pipes internally or externally.
Heating issues can cause a number of problems within your property for you and or your family, these issues can be caused from a faulty boiler, faulty radiators, faulty storage heater or even no hot water.
Cold homes can cause high blood pressure and even heart attacks and pneumonia. They can also lead to social isolation, loss of sleep, stress and mental illness.
Having electricity makes life easier, but when problems occur electricity can be hazardous and highly dangerous.
There are a number of electrical hazards that could arise in any home for example poor wiring, defective electric wires, outlets close to water or leaks within the property.
Anyone can be exposed to electric problems within the home and can lead to electric shocks which can result in anything from a slight tingling sensation to immediate cardiac arrest.
Structural problems in council or housing association homes — such as foundation damage, cracked walls, or sagging roofs — can put your safety at risk. When your property’s structure is compromised, it may no longer fully support the building, increasing the danger of serious damage or collapse.
Common warning signs include cracks in walls or brickwork, uneven floors, doors or windows that stick, or chimneys starting to lean.
Spotting these issues early is essential, but your landlord is legally responsible for repairing them. If you have structural damage in your rented home, you may be eligible to make a housing disrepair claim to ensure repairs are carried out and to seek compensation.
If you’re a council tenant or live in a housing association property, you have a legal right to live in a safe, well-maintained home. Problems such as damp, mould, leaks, structural damage, or faulty heating aren’t just inconvenient — they can harm your health and reduce your quality of life.
When your landlord fails to repair these issues, you may be entitled to pursue a housing disrepair claim. Successful claims can result in your home being repaired to the required standard and financial compensation for the inconvenience and any impact on your health or belongings.
Our specialist housing disrepair team works with tenants across England and Wales to connect them with experienced solicitors who can act on a *No Win, No Fee* basis. Whether you’re facing damp in a council home, unsafe electrical wiring, or damage caused by water leaks, we can help you take action
Following the tragic case of Awaab Ishak, who died due to prolonged exposure to mould in his council flat, the UK government has introduced Awaab’s Law, coming into force in October 2025. This law places strict time limits on council and housing association landlords to investigate and repair serious hazards such as damp and mould.
If you are living in a council property or housing association home affected by disrepair, including persistent damp, leaks, or unsafe conditions, your landlord will soon have a legal duty to carry out repairs within a fixed timeframe. Failure to do so could make them liable for compensation under housing disrepair claims.
The ITV News investigation into the housing crisis has highlighted just how widespread these issues are, with many tenants forced to live in unsafe conditions for months or even years. You have the right to a safe, healthy home—and if your landlord fails to meet that standard, you may be entitled to take legal action.
According to Shelter Submission Inquiry link here
If you’re renting from a council or housing association, your landlord has a legal duty to keep your home in good repair. This includes fixing issues like damp, mould, leaks, heating faults, electrical hazards, and structural problems within a reasonable time.
When repairs are ignored, you may be able to make a housing disrepair claim to:
Read more about the Housing Disrepair Pre-Action Protocol to understand your rights before making a claim.
Our panel of housing disrepair solicitors have decades of combined experience in Housing Disrepair Law, achieving successful repair claims for tenants across England and Wales.
They work to ensure your home is repaired to a safe, high standard and will pursue the maximum compensation you are entitled to under the law

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