Disrepair Claims


Below are the questions we are most commonly asked about housing disrepair claims.

If you can’t see your answer here. just give us a call and we’ll do our best to help.

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You can start court action to claim compensation during your tenancy or up to 6 years after it ends. We highly recommend you start your claim whilst your are living in the property as this will enable us to arrange an independent surveyor to gain access to your home and complete a full list of repairs that need doing. Starting your claim during your tenancy, will also order your landlord to do repair works. 

Before starting legal action you must make sure you have reported the repairs and given your landlord reasonable time to complete them. You must gather all the evidence needed to back up your claim. Your evidence could include copies of letters that show you have reported the problem to your landlord, photographs showing examples of the disrepair or damaged property. Any receipts proving you had to replace things damaged or destroyed by the problem. Any medical reports explaining how your health has been affected and any report from your council’s environmental health department.

Your evidence could include:

  • Copies of letters that show you reported the problem to your landlord
  • Photographs showing examples of the disrepair or damaged property
  • Receipts proving you had to replace things damaged or destroyed by the problem.
  • Medical reports explaining how your health has been affected 
  • Report from your council’s environmental health department.

You can claim compensation if you’ve suffered inconvenience or have not been able to use your home in the normal way as a result of the landlord’s failure to repair your home, significant disruption during the repair work. How much compensation you can get depends on the level of disrepair, the rent you pay and the repair problem’s effect on you and your family.

Yes, if you have damp and mould in your home you’re more likely to have respiratory problems, respiratory infections, allergies or asthma. Damp and mould can also affect the immune system.

You should report any type of repair issues in your home to your landlord as soon as you spot the problem. If you don’t report issues straight away, it can result in the damage to the property getting worse if problems are not fixed quickly.

No under section 11 of the housing act your tenancy is fully protected by Law and your tenancy will not be effected.

Why choose us?

Disrepair Claims

Disrepair Claims Online are a claims management company and have been helping tenants in England and Wales for many years. 

Our panel Solicitors have helped 1000’s of tenants get their homes fixed and have recovered compensation  following a housing disrepair claim on a “*No Win No Fee*” basis.

No Win, No Fee* – Means It means that if your compensation claim is unsuccessful, you will not have to pay a fee for your Solicitor’s services. 

*If you cancel the claim after the cooling-off period of 14 days you may be charged a cancellation fee by the solicitor. 

*If your claim is successful, your solicitor will charge you a fee that is deducted from your compensation. 

Typically a customers pay 25% including VAT of any successful claim. The amount you pay will be dependent on your individual circumstances.


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Disrepair Claims

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Our panel solicitors collectively have vast experience working in the area of Housing Disrepair Law and have been winning disrepair claims for many years. 

Your legal journey as a tenant is ensured to be excellent, and your property will be repaired to a high standard.

Our Solicitors will also fight to ensure you receive maximum compensation.

Start your claim today! could be eligible to claim up to £10,000 in compensation & repairs.

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