Founded in 2016. Rooted in Birmingham. Fighting for Justice Nationwide
At Disrepair Claims, we believe every tenant has the right to live in a home that is safe, healthy, and fit for purpose.
Since 2016, Disrepair Claims has been helping tenants across England and Wales with housing disrepair claims, ensuring landlords meet their legal obligations and homes are safe to live in.
Our mission is simple: make landlords accountable and help tenants get the repairs and compensation they deserve — with a service that’s clear, compassionate, and always in your corner.
Start your Housing Disrepair Claim Now
For a FREE no obligation assessment and check if you have a valid claim – You may be entitled to compensation and repairs fixed.
We are Disrepair Claims
Since launching in 2016, Disrepair Claims has grown from a local Birmingham-based service into a trusted national company in the field of housing disrepair claims.
We’ve built a strong team, a trusted panel of specialist solicitors, and an outstanding track record for helping council and housing association tenants secure compensation and urgent repairs.
We operate on a foundation of clear values: integrity, compliance, and a commitment to delivering a high standard of care — to our clients, our internal team, and our legal partners.
Driven by a deep passion for tenant justice, we work well beyond office hours to make a positive social impact and help ensure tenants live in safe, habitable homes — as the law requires.
How To Claim For Housing Disrepair - Process
Disrepair Claims Online is a regulated Claims Management Company, working with a trusted panel of specialist housing disrepair solicitors across England and Wales.
When you submit your enquiry, your case will be reviewed by a solicitor from our panel who will assess the details of your disrepair and determine whether your landlord may be in breach of their legal responsibilities under your tenancy agreement and relevant housing legislation.
If the case is suitable, your solicitor will:
Instruct a qualified surveyor to inspect your home and prepare a detailed report on the disrepair
Request that your landlord carry out essential repairs within a legally reasonable timeframe
Assess whether you’ve suffered injury, illness, or financial loss — including damage to belongings like clothing, carpets, or furniture — as a result of the disrepair
All of this is handled on a *No Win No Fee* basis, meaning you won’t pay legal fees unless your claim is successful.
Why choose us?
Our specialist panel of housing disrepair solicitors have extensive experience in securing both repairs and compensation for council tenants and housing association tenants across England and Wales. They’ve been successfully handling disrepair claims for years and understand exactly how to build a strong case on your behalf.
We’re committed to ensuring that you, the tenant, have a clear, fair, and professional legal journey from beginning to end — with no hidden fees and a *No Win No Fee* approach.
Our panel offers a fast, friendly service and a straightforward, no-nonsense attitude to getting your home repaired and your claim resolved.
By law, landlords are responsible for keeping your home free from statutory disrepair. This includes issues like damp and mould in council house, broken heating, leaks, and unsafe electrics.
Their obligation isn’t just part of your tenancy agreement — it’s also required by broader legal frameworks such as the Landlord and Tenant Act 1985, which outlines their duty to maintain the structure, exterior, and essential services of your home.
Free Help
We take the time to understand your housing disrepair concerns, answer your questions clearly, and connect you with our specialist panel of housing disrepair solicitors.
Expert Solicitors
With many years of experience working alongside some of the UK’s leading law firms, we connect you with a skilled solicitor who specialises in housing disrepair claims. Their expertise helps increase the likelihood of securing both the repairs you need and the compensation you may be entitled to.
Transparent service
Our panel of solicitors, specialising in housing disrepair claims, will keep you updated at every stage of the process. You’ll always know the progress of your claim and what to expect, from start to resolution.
Justice
Our dedicated panel of housing disrepair solicitors works to ensure your case is handled fairly from start to finish. They take all necessary steps to secure the repairs your home needs and pursue the compensation you may be entitled to under the law.
Your Trusted Partner in Housing Disrepair Claims
We understand how stressful it can be to live in a property that’s unsafe, damp, or in urgent need of repair. That’s why our housing disrepair claims service is designed to make the process as simple and stress-free as possible.
From the moment you contact us, we take time to understand your situation, assess the damage, and connect you with experienced housing disrepair solicitors who can act quickly on your behalf.
Our team has helped tenants across England and Wales claim compensation for damp, mould, leaks, broken heating, and unsafe electrics.
We know the law inside out, so you can be confident that your rights as a tenant will be protected every step of the way.
With transparent communication, expert legal partners, and a no win, no fee approach, we aim to secure both the repairs you need and the compensation you deserve.
Our panel of solicitors brings decades of combined expertise in Housing Disrepair Law, securing successful outcomes for tenants nationwide. For years, they have helped tenants win disrepair claims, ensuring homes are repaired to a high standard.
Our Solicitors will also fight to ensure you receive maximum compensation.
Start your claim today! could be eligible to claim compensation & repairs.
Housing Disrepair: Your Legal Protections
Living in a home that’s in disrepair can be stressful — and your safety shouldn’t depend on your landlord’s willingness to act.
In the UK, council and housing association landlords are legally required to maintain the structure of your home and keep essential systems in good working order.
This includes repairs to:
Walls, roofs, foundations, drains, and guttering
Windows, external doors, and locks
Basins, sinks, baths, toilets, and pipework
Water and gas pipes, electrical wiring, boilers, radiators, and heating systems
If your landlord fails to meet these responsibilities within a reasonable timeframe, you may be able to take formal action. The official Pre-Action Protocol for Housing Disrepair Claims explains the legal steps involved before starting court proceedings,
or you can begin the process through our housing disrepair claims service to get help securing repairs and pursuing compensation.
Start your Housing Disrepair Claim Now
For a FREE no obligation assessment and check if you have a claim – You may be entitled to claim compensation and repairs fixed. Start your Housing Disrepair Claim Now
