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We DO NOT charge you for our services. Our service is an assessment of your Housing Disrepair. We are paid a recommendation fee at the point at which your claim is deemed successful by the solicitors handling it. You are not required to use a claims management company to make your complaint and can make the claim yourself for free, either by complaining directly to the council/housing association first and then by making a complaint to a housing complaint service such as The Housing Ombudsman.
FC Management Services Limited is authorised and regulated by the Financial Conduct Authority (FRN:911819)
Disrepair Claims Online is a claims management company. We specialise in helping council and housing association tenants secure the repairs and compensation they deserve. For many years, we’ve supported tenants nationwide in making a successful claim for housing disrepair ensuring homes are brought up to the proper living standard.
If you rent from a council or housing association, your landlord is legally required to ensure your home is fit to live in from the day you move in and to keep it that way.
Tenants living in poor conditions, such as damp, mould, leaks, or structural defects, may have the right to pursue a claim for disrepair against their landlord. Landlords are bound by law to maintain properties so they meet essential health and safety standards, keeping your home safe and habitable.
Get in touch with us
Our specialist housing disrepair solicitors has years of experience handling housing repair claims for council and housing association tenants. We will review the details of your situation and connect you with a housing disrepair solicitor from our panel, who can take forward your claim. With our process, you can have your case assessed, repairs requested, and potential compensation pursued all through solicitors who understand housing disrepair law in depth.
Find your legal representation
Our housing disrepair solicitors has a proven track record in tenant repair claims, with some having worked in the field since 1984. They have successfully acted for council and housing association tenants across England and Wales, ensuring repairs are carried out and compensation is pursued where applicable. When you start your repair claim with us, you’ll be connected to an experienced solicitor who understands housing disrepair law in depth and is committed to progressing your case efficiently.
Agree a settlement
Once your claim progresses, our panel of solicitors will work to secure fair compensation based on your circumstances and ensure that necessary repairs are arranged within a reasonable timeframe. With extensive experience in housing claims, they aim to achieve outcomes that restore your home to a safe and acceptable standard, in line with legal requirements.
Finding the right housing disrepair solicitor for a tenant repair claim can feel challenging, especially when repairs are urgently needed or compensation is being pursued.
At Disrepair Claims Online, we are committed to helping tenants take action when their homes fall into disrepair. We can connect you with a solicitor from our specialist panel, who will progress your claim, arrange for necessary inspections, and seek to have repairs carried out alongside any eligible compensation.
Throughout the process, you will have clear updates on your case and a professional legal service from solicitors experienced in housing disrepair law.
We understand housing disrepair can be stressful, so we explain the process in plain English to help you understand your options
It can be extremely stressful when a landlord refuses to carry out essential repairs in your home. As a tenant, you have legal protections that require your landlord to keep the property in a safe and habitable condition.
By law, landlords must maintain the structure and exterior of the property to a reasonable standard. This includes:
Walls, roof, and foundations
Drains, guttering, and external pipes
Windows and external doors
Basins, sinks, baths, toilets, and their pipework
Water and gas pipes, electrical wiring, and water tanks
Boilers, radiators, gas fires, fitted electric fires, and fitted heaters
If these obligations are not met, you may be able to start a housing repair claim to have repairs completed and seek compensation where appropriate. For more information on your rights, you can read the official Pre-Action Protocol for Housing Disrepair Cases.
Our panel of solicitors specialises in housing disrepair law and will review the facts of your case to determine whether your landlord may be in breach of their tenancy obligations.
As part of the process, a professional surveyor can be instructed to carry out a detailed inspection, producing a report that identifies the repairs required. The solicitor will then request that your landlord completes those repairs within a set timeframe.
Where relevant, your repair claim can also take into account any health issues linked to the disrepair, as well as damage to personal items such as clothing, carpets, and furniture.
Our panel housing disrepair solicitors collectively have vast experience working in the area of Housing Disrepair Law and have been winning repair claims for many years.
Your legal journey as a tenant is ensured to be excellent, and your property will be repaired to a high standard.
Our Solicitors will also fight to ensure you receive maximum compensation.
We are a claims management company dedicated to helping council and housing association tenants across England and Wales resolve repair issues. Over the years, our panel of solicitors has supported thousands of tenants in having their homes repaired and securing compensation where eligible — all on a “*No Win No Fee*” basis.
*No Win, No Fee*
What this means:
If your claim is unsuccessful, you will not pay any fee for your solicitor’s services.
If your claim is successful, your solicitor will deduct a fee from your compensation. Typically this is 25% including VAT, depending on your individual circumstances.
If you cancel after the 14-day cooling-off period, the solicitor may charge a cancellation fee.
*Full details will be provided by your solicitor in writing before you sign any agreement.
Living with damp and mould isn’t just unpleasant — it can be harmful to your health. Inhaling mould spores or fragments can irritate and inflame the airways, leading to nasal congestion, wheezing, coughing, chest tightness, and throat irritation.
Prolonged exposure to high levels of indoor dampness can reduce lung function and contribute to chronic respiratory conditions such as asthma. Even if you are not allergic to mould, it can still cause irritation to the eyes, skin, nose, throat, and lungs.
If mould in your home is a result of your landlord’s failure to carry out repairs, you may be able to make a tenant repair claim to have the issue resolved and seek compensation where applicable.
Following the tragic case of Awaab Ishak, who died due to prolonged exposure to mould in his council flat, the UK government has introduced Awaab’s Law, coming into force in October 2025. This law places strict time limits on council and housing association landlords to investigate and repair serious hazards such as damp and mould.
If you are living in a council property or housing association home affected by disrepair, including persistent damp, leaks, or unsafe conditions, your landlord will soon have a legal duty to carry out repairs within a fixed timeframe. Failure to do so could make them liable for compensation under housing disrepair claims.
The ITV News investigation into the housing crisis has highlighted just how widespread these issues are, with many tenants forced to live in unsafe conditions for months or even years. You have the right to a safe, healthy home—and if your landlord fails to meet that standard, you may be entitled to take legal action.
According to Shelter Submission Inquiry link here
Don’t put up with damp, mould, leaks, or unsafe conditions. Fill in our quick form, chat with Alice, or call 0800 368 9181 to speak to our housing experts today and start your claim for repairs and compensation.”
We have been helping council housing and housing association tenants across England and Wales secure repairs and compensation for years. If your landlord has failed to fix damp and mould, broken heating, unsafe electrics, or structural damage, you may be entitled to make a housing disrepair claim.
Our friendly housing disrepair claims specialists are available 7 days a week to guide you through the process.
We’ll assess your eligibility, gather evidence, and connect you with a *No Win No Fee* housing disrepair solicitor who will fight for your rights and secure the repairs and compensation you deserve.
We’ve helped thousands of tenants claim against councils and housing associations, recovering millions of pounds in compensation and ensuring vital repairs are carried out.
Whether your case involves black mould compensation, leaking roof repairs, heating failures, or serious property disrepair, we have the expertise to hold landlords accountable.
Specialist housing disrepair expertise – We know tenant rights inside out.
Proven results – Consistent success in securing both repairs and compensation.
*No Win No Fee* – No cost to you unless your claim succeeds.
Nationwide coverage – Helping tenants all across England and Wales.
Q: What is a housing disrepair claim?
A: A housing disrepair claim is a legal process where a tenant seeks repairs and/or compensation from their landlord when the property is not kept in a safe, habitable condition.
Q: Who can make a housing disrepair claim?
A: Council and housing association tenants can make a claim if their landlord fails to fix serious issues like damp, mould, leaks, faulty heating, or structural defects.
Q: How much compensation could I get?
A: Depending on the severity and duration of the problem, you could claim up to £13,000 alongside essential repairs.
Q: Will starting a housing disrepair claim cost me money?
A: Most claims are handled on a *No Win, No Fee* basis, meaning you won’t pay legal fees if your claim isn’t successful.
Q: Could I lose my home if I make a claim?
A: No. It is illegal for your landlord to evict you in retaliation for requesting repairs or making a legitimate claim under UK Law.
Q: How long does a housing disrepair claim take?
A: Most claims are resolved within 6–9 months, but urgent repairs may be carried out sooner.
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For a FREE no obligation assessment and check if you have a claim – You may be entitled to claim compensation and repairs fixed. Start your Housing Disrepair Claim Now
